Store Policies

STORE POLICY

Welcome to Pizango Collections! We strive to help you add new collectibles to your collection while receiving them in the best condition possible!

Here are our Store Policies

Pre Orders

All Pre Orders are paid in full at checkout. We do our best to list the approximate month of arrival in the description. So the month can change to earlier or later. Once we receive the items we will process for damages, then ship. If Pre Orders are received damaged, there might be a delay in shipping. On certain occasions we receive part of bundles. We will not ship out to customers until the complete bundle is received and processed. Any further Questions about Pre Orders feel free to contact us before purchasing. All cancelled pre orders will incur a 25% RESTOCKING FEE 

All sales are FINAL. NO RETURNS!

If pre-ordered items are purchased with in-stock items, your order will ship when all items you have ordered are in stock. No Exceptions

Sale Stated Box Damaged items are sold as is and are not returnable. 

FREE SHIPPING-When using the FREE SHIPPING code UPS Ground 5 day Shipping is used. 

IF A SHIPPING OPTION IS NOT CHOSEN DURING CHECKOUT, YOUR ORDER WILL BE CANCELLED 

 

Refused Packages/ Incorrect Addresses 

Please ensure the accuracy of your address prior to submitting your order.  Packages which are returned due to incorrect addresses and/or refused, will be responsible for a 25% restock fee.  Shipping will also not be refunded.  

Damaged Item During Shipping

All Items are packaged well to protect your order (Double Boxed if Requested). In the event your item is damaged during shipping due to the postal carrier, We will be unable to supply a refund for you.

Canceled Orders

All cancelled orders will incur a 25% RESTOCKING FEE for Preorder or In stock Items.

By placing an order on Pizango Collections you understand and accept these policies.